How to save on shipping?
For all EU countries the shipment takes place only with DHL Express Europe that delivery 48/72 hours.
The shipping rates vary according to the zones and volume / weight of the goods ordered.
In Italy the shipment is made by courier (DHL) or The Italian Post Office by SDA Express Courier 3 or Paccocelere 1.
Shipping is free in Italy for purchases over € 150,00 (subject to variations offer).
Our customers prefer to avoid making monthly orders of small amounts (eg 100 capsules) but make more full-bodied purchases (300 500 capsules or more), better amortizing the cost of shipping.
NOTE: In case of payment in cash to the courier by cash, only with the Italian post office - SDA, the supplement is fixed to € 4.50 on the value of the truck.
The expedition departs, from Monday to Friday, the day following the payment of the order.
The payment must be made by 17.00, otherwise the goods are shipped after 2 days. working.
The Free Shipping is, in practice, through the Italian Post Office - SDA Express Courier 3.
If you prefer a different Corriere Espresso you must expressly request it, in order notes or a message after purchase.
The delivery and 'scheduled for 24 / 72h for Italy and 72 / 96h for the islands and the localities' disadvantaged.
We are not responsible for any delays.
Delivery is throughout working day (9:00 to 18:00) and not 'can concordarla advance, even if expressly stated in the order.
The courier is not 'required to notify you by telephone before delivery but it is useful to provide a telephone number.
Upon delivery the customer and 'must check the integrity' of the package.
If abnormalities are detected (unhealthy or damaged package) the goods must be returned to the sender contesting the courier writing on the waybill: PRODUCT DOES NOT COMPLY.
At the time of departure of the goods will be sent the code of the shipment (tracking) directly to the email address provided when ordering.
In case the shipment is put in storage for the wrong address or absence of the recipient, for the return of the parcel delivery times lengthen and you will be charged the costs.
If at the time of delivery, the customer will not be 'present, the carrier will leave' a notice indicating the time of passage and the tracking number.
With this information you will be 'can contact Customer Service and ask for information about the next delivery attempt.